Company Updates

Details for Investors

Things have definitely changed for everyone in the last few months since the emergence of COVID-19. Personally I went from 10 hours on the road a week to, at home 100%, it was a shock for sure. Change is always hard when it comes from a source out of our control, and hidden in change there are always more opportunities. We are starting to see life resuming with a few higher sanitation standards and we are looking forward to seeing our users back in their clinics.

E-HIS has now gone through our first corporate year-end with MNP. We have also hired Horner LLP to help with year-end and shares management, while MLT Aikins will continue to manage our terms of service, privacy impact assessments, and user agreements.

What's New

We spent our first quarter participating in the Regina Conexus Cultivator, launching our Tier 2 expansion, and developing new partnerships. We met some great people with big ideas through the cultivator. E-helply was one, they are working to revolutionize scheduling with artificial intelligence. We are now working towards an API integration with their scheduling software to provide our clinicians with a 'Client Directed Scheduling' add on to their Guardian EMR subscription. We hope to begin integrations in late summer and launching this feature in the fall.

StreamTech is another company that has developed a Web and Mobile application that automates numerous administrative and safety compliance tasks, everything from certificate to equipment inspection tracking. We have entered into a licensing agreement to offer our users the rebranded version 'Guardian Clinic Manager'. We aim to help busy clinics keep on top of all their provider's certificates and equipment inspection standards. Video conferencing has become a new norm for how we conduct business and has been a critical part of developing these relationships. Hopefully, this trend continues as a normal way to conduct business as it will drastically increase our reach to more clinics across Canada.

Exciting Developments

During the last quarter, we also expanded our team. We hired Shannon Crooks to the team as our new bookkeeper and James Perih as our new Chief Technology Officer. Shannon and James onboarded to our team easily and picked up on our clear and honest communication styles and quirky reliance on personality assessments.

James and Dmitry (ZeroBugs) were able to get the code repatriated and running for us to start expanding Guardian EMR into our Tier 3 features list. James and I have started design and development on internal invoice creation and tracking. We are aiming to launch these critical practice management features to our users in the Fall of 2020.

Trouble

Many of the clinicians that we serve had their businesses closed down due to COVID-19. Some were able to pivot their businesses to provide teletherapy, and others simply took a break and waited till everything settled down. We have had some subscription payments suspended by clinics that are just starting to get back on their feet. We are allowing these clinics to keep their access to Guardian EMR; we would like to support these clinicians as much as they have been supporting us through our growth and development.

Our spring course of Manual Lymph Activation was unable to run due COVID-19 restrictions. The in-person lab that we usually run in a public clinic is required for us to provide an accredited course. We did offer to run the theoretical portion only with virtual instructor access but did not onboard anyone. Due to the directed impact COVID-19 has had on our business we have decided to apply to the local Regional Relief and Recovery Fund. We are still waiting to hear back on this application.

What does E-HIS do again?

We support health professionals in starting and running efficient practices so that they can see more clients and worry less about business and clinical paperwork requirements.

Now offering:

  • Guardian EMR
  • Guardian Clinic Manager
  • Online resources/forms
  • Continuing Competency Courses

 

Can you believe that summer is already coming to an end! I feel stuck in a strange kind of time warp where it still feels like March break. At E-HIS we have been up to a lot of growth this summer. Our team continues to expand and we have tapped into some amazing opportunities.

What's New

Our team is growing steadily. Shannon (our bookkeeper) had her cute and healthy baby and her role was quickly filled seamlessly by Kayla. Angela is our new Sales intern through Venture for Canada. She is working towards her degree in Commerce and WOW, she already has strategies and ideas we are getting into place asap. James is leading our development and helped find two other developers to get our final expansion developed faster. Nilay, a Masters of Computer Science grad is our new front end specialist. And Tushar another MsCS grad is our new back end expert. We are now 10 strong and are looking to add one more developer soon.

We received the funding we applied for through the Rural Relief and Recovery Fund, this is being used as a buffer for operational expenses. Venture for Canada has approved Angela as our fall intern with 75% wage coverage. And we received approval for an internship with Career Launcher, which is a new program I am excited to learn how to work with. Innovation Saskatchewan is opening up for new applications on September 30th and we are working towards applying to their program as well to fully support Tushar's role.

E-HIS has been accepted into two programs to help guide and accelerate our growth. The Women Entrepreneurs of Saskatchewan has launched a new program called The Exchange that is helping guide companies through economic recovery times. And Women in Cloud is a Microsoft based accelerator out of Seattle that aims to create $1 billion in economic access and opportunity with women-led companies by 2030. Their goal for us is to land an enterprise client in the next 6 months.

Exciting Developments

4 new paying clinicians, and 3 free accounts, joined the Guardian EMR program since we last talked. We have been receiving lots of positive feedback on the automated aspects of the program. Especially how clean the charting templates are presented. Our users don't have to sort through every available template each time they chart. And how the client's circle of care is managed so that the chart appearance ends up even cleaner. If you are not collaborating with another clinician who is treating the same client, you can add notes in the same chart but you won't see each other's notes! Easy peasy, nice and clean. We aim to continue this clinician centered design throughout the expansion we are currently working on.

James, Nilay, and Tushar are working on getting to the same page to work well together from various locations. The invoicing tasks have been outlined and some work has started. Integration planning meetings have been completed with E-Helply to get Client Directed Scheduling rolling. Nilay has also created a working demo for secure video sessions between our clinicians and their clients. This feature was requested by our users and will likely be an important and common part of health care moving forward.

Trouble

Sharni is working hard to delegate things away from my plate. As our team grows I have started to become a bottleneck. We are getting excellent advice from a marketing firm we have started working with, but falling behind on our implementation schedule. I found a quote the other day saying that we overestimate what can get done in a day but underestimate what can get done in a lifetime... but I am hoping to find a way to support another manager level role, maybe an operations officer.

What does E-HIS do again?

We support health professionals in starting and running efficient practices so that they can see more clients and worry less about business and clinical paperwork requirements.

Now offering:

  • Guardian EMR
  • Guardian Clinic Manager
  • Online resources/forms
  • Continuing Competency Courses

 Can you help?

Have you ever landed an Enterprise Client? What was it like, if you could do it again what would you do differently? Do you know of an enterprise client that may be a good fit for us to reach out to?

Thank you so much for coming along with us on this journey. I have a feeling things are about to get exciting.
H

--

Heidi Watson (BSc, MOT)
Founder & CEO
E-HIS

We hope that this update finds you well! As you can see we have been growing a lot and missed the fall update completely. There are some funding applications that we are working on so this update comes a bit more naturally now and I am motivated to let you know about all the growth we have seen recently.

What's New

The team has grown again! We are happy to welcome Sherry a new developer to the team, she is the very vital bridge between our marketing and development teams. Remember how I mentioned in the last update that I was becoming a bottleneck and important tasks were not being completed... Sherry is taking over all our public facing promotional sites! This has taken a huge load off of me so I can focus on more growth. Angela has successfully advocated for another sales intern just like her and we will be welcoming Ali an MBA student to the team in January! So out teams now looks like:

Dev team:

  • Tega, Tushar, Nilay & Sherry

Business Operations:

  • Heidi, Sharni & Kayla

Sales & Marketing:

  • Mercedes, Angela & Ali

Instructors:

  • Sylvie & Stephanie

We got some fantastic feedback from Innovation Saskatchewan on our EOI and I am looking forward to re-applying for their spring funding wave. I got some great advice from a rockstar female CEO and I am applying her advice now - Angela and Nilay will be helping me with our next IRAP application which we are starting work on now!

The Women in Cloud Microsoft Accelerator is well underway and we have learned a lot so far! We are now a Microsoft partner and are getting our application loaded for launch in Azure and through the Microsoft network. I will also be speaking at their upcoming Summit. The WESK Exchange is also a fantastic program that we have made new contacts through and again learning something new at each presentation.

Exciting Developments

7 new paying clinicians, and 2 more free accounts, joined the Guardian EMR program since we last talked. Lots of our new users are patiently waiting for our new features to be released and we can't wait to roll it out to them and get some more valuable feedback.

The dev team is working hard to get all the features done, we are so close to testing. It's been so long (2016) since we started development on this project, and to be so close to finally finishing all three tiers of functionality is amazing. I can't wait.

Trouble

Women and Cloud has been helping up learn how to approach and pitch to Enterprise clients. We have chosen a few companies to try and get ahold of... but we need warm introductions. Do you happen to know anyone at CBI, Alzheimer's Society, or Bayshore health? Or do you know a different enterprise client in Canada that would benefit from an EMR that improves clinic efficiencies?

What does E-HIS do again?

We support health professionals in starting and running efficient practices so that they can see more clients and worry less about business and clinical paperwork requirements.

Now offering:

  • Guardian EMR
  • Guardian Clinic Manager
  • Online resources/forms
  • Continuing Competency Courses

 

Thank you so much for coming along with us on this journey. Happy upcoming holidays!
Stay Safe
H

--

Heidi Watson (BSc, MOT)

Founder & CEO
E-HIS

What we are BUILDING

Secure Storage for Health Records √

Chart drag-n-drop Template Builder √

Community Templates √

Secure Transcription √

One way 'Chart Share' - secure clinician view for clients circle of care √

Internal Messaging √

Community Forum √

Training & User guide √

Health Provider Role √

Support Provider Role √

Transcriptionist Role √

Clinician Scheduling Calendars √

Clinic View Calendar √

Automated Clinic Performance Reports √

Privacy Officer Audit Reports √

Receptionist Role √

Clinic Manager Role √

Client Directed Scheduling - ETA Fall 2020

ETA Fall 2020

Internal Invoice Creation

Physician billing codes

Invoice Sending & Tracking

Bookkeeping software integrations

General Public "Client Suite"

Winter 2020

Lab Integration

Pharmaceutical Integration

Key Performance Indicators

Quarter 1 - 8

Quarter 2 - 8

Quarter 3 - 11

Quarter 4 - 14

  • As of November 2020
    • 3 additional Paused subscriptions

 

 

Quarter 1: 45

Quarter 2: 46

Quarter 3: 54

Quarter 4: 63 (as of November)